Picture of CA Edington
Moodle Email Preferences
by CA Edington - Thursday, 8 November 2007, 09:28 AM
 
From what I can tell, the only place to change email preferences is in Edit Profile, and the only choices are:

No digest (single email per forum post)
Complete (daily email with full posts) [Digest???]
Subjects (daily email with subject only)

My question is, what if one wants NO email?

Each time I give feedback to a student on an assignment, an email goes out to the student. It's easier and less confusing for the students to read the feedback on the site. Is there a way they can choose only the latter?

Also, if students have not entered a correct email address or have blocked me as a sender, I get messages about Undeliverable Mail. These can really mount up, and it’s time-consuming deleting all of them. Is there a way to prevent this?

I’m looking forward to YOUR mail on this!

CA

P.S.) I also had a question about (students) not getting mail for posts to forums, but I see that, under Subscription, they can choose "I don’t want email copies of posts sent to this forum." I've already answered one of my own questions!


Picture of Don Hinkelman
Re: Moodle Email Preferences
by Don Hinkelman - Thursday, 8 November 2007, 03:50 PM
 
Hi CA,

There are several ways to prevent email notifications to students.
  • Forum Autosubscribe: In the profile, click Show Advanced (in version 1.8.3). You will see a Forum Autosubcribe option appear. Switch it to "No...". You can teach all students to do this.
  • Assignment feedback: In the Update Assignment screen, click on the option to prevent email alerts. The default appears to be "No".
As for bad email addresses, the way to prevent this is to force them to give you good addresses (which you need anyway). To do this, set the enrollment policy to "Email Authentication" or "Email Self-registration ". In Englishforum, we do that now. Go to your Admin section, Users >> Authentication. There you may see some options like "Manual Enrollement, No authentication, etc". It seems you have a No Authentication setting which allows bad emails to be entered. The Email Authentication option sends an email to the student's email account and they must click on the link to activate their account. It takes more time, but highly recommended!

Don

Cheers,
Don
Picture of CA Edington
Re: Moodle Email Preferences
by CA Edington - Thursday, 8 November 2007, 07:51 PM
 
Thank you for your thorough answer, Don.

This forum (EnglishForum Online Courses) is apparently not version 1.8.3, right? I don't see any Forum Autosubscribe option when I clicked to Show Advanced.

As for the option to prevent email alerts, from what I can tell, that's an option for whether the teacher wants to receive notification of when students upload an assignments. I don't see an option for students not to receive email when I click Save Feedback.

Because my classes are on an earlier version of Moodle (maybe 1.7?), I guess I'll have to wait.

As for the Email-based Authentication, the notice under Users>>Authentication states "Email confirmation is the default authentication method." Perhaps I need to read through the enrolling students thread to see if I'm following all the steps correctly. (I notice that Suzanne started that thread with saying that "no confirming email" had been sent to her students.)

Well, after over half an hour of checking out options, I've discovered more nooks and crannies in Moodle, but I'm still where I was before. (sigh) Expect more questions!

CA
http://caezplace.com/moodle2/

Picture of Don Hinkelman
Re: Moodle Email Preferences
by Don Hinkelman - Friday, 9 November 2007, 08:31 AM
 
This forum (EnglishForum Online Courses) is apparently not version 1.8.3, right? I don't see any Forum Autosubscribe option when I clicked to Show Advanced.

This Moodle site is 1.8.3+ and the Forum Autosubscribe option should be the 12th option from the top in your personal profile. The Email Disable option is the 9th option from the top in my profile.

As for the option to prevent email alerts, from what I can tell, that's an option for whether the teacher wants to receive notification of when students upload an assignments. I don't see an option for students not to receive email when I click Save Feedback.

Yes, you are right. I don't know how to prevent the feedback going out, except by disabling email.

Because my classes are on an earlier version of Moodle (maybe 1.7?), I guess I'll have to wait.

No, actually the Forum Autosubscribe and Email Disable are available for much older versions of Moodle (1.4 and later). So you can try those. The only problem with Email Disable is that when you want to send out an announcement to the whole class, they will not get it.
Picture of Eric Hagley
Re: Moodle Email Preferences
by Eric Hagley - Friday, 9 November 2007, 09:43 AM
 
The only problem with Email Disable is that when you want to send out an announcement to the whole class, they will not get it.
To solve this problem I use the message function extensively. That way, every time a student logs onto the site the message pops up for them to see. Yes, if they don't log in they won't see the message, but for most students, if they aren't logging in they wouldn't really bother with the email either!!!
Picture of CA Edington
Re: Moodle Email Preferences
by CA Edington - Friday, 9 November 2007, 09:35 PM
 
This is a response to a message from Don from over 12 hours ago, so I hope it's not too confusing since there have been a number of messages since then.

Don said: This Moodle site is 1.8.3+ and the Forum Autosubscribe option should be the 12th option from the top in your personal profile.

Yes, I see that now. When I clicked
Show Advanced, I had been looking only at the info in the lower half of the profile and didn't notice the info in the top half was also expanded. (I'm only now getting familiar with 1.8.3+.) I also see the Forum Autosubscribe is in former versions as well. Always learning!

Since I want the students to be subscribed to the Forum (for giving and getting feedback on their Thesis Statements), I'm not sure why I would teach students to switch it to "No . . .".

Don also said:
The Email Disable option is the 9th option from the top in my profile.

OK. It's 5th from the top in mine. However, today in class I had the students click on the envelope icon (in the Profile) to get the red X. It was easier to explain that way of disabling mail.

As always, appreciatively,
CA


Picture of Eric Hagley
Re: Moodle Email Preferences
by Eric Hagley - Thursday, 8 November 2007, 09:22 PM
 
CA, there is another option in the "edit profile" section and that is "disable email" (the actual words I think are in the "email activated" section of the profile choose "This email is disabled"). This should stop all email to that account. I know how you feel! Most students don't like the email at all. Another way to disable the email without going the extra step of clicking on "edit profile" is to click the little envelope beside the email address. It should turn into an envelope with a red cross across it or something that shows it is disabled. Only trouble is, each student has to do this themselves. (you can do it for them but that takes time!) I mention this to students at the beginning of the semester and suggest strongly that they disable their email. Hope this helps.
Picture of CA Edington
Re: Moodle Email Preferences
by CA Edington - Friday, 9 November 2007, 12:30 PM
 

Eric - I found both places you were talking about and can have students disable their mail that way.

Checking the little envelope so that it has an "X" is probably the simpler way, since it's a graphic and doesn't involve reading.

Of course, then the problem is, what if I want to send email to a student or, more likely, a mass mailing to the class?  No one will get my mail! mixed

I guess there's no simple solution in the 1.7 version, but thanks all!

CA

Picture of Don Hinkelman
Re: Moodle Email Preferences
by Don Hinkelman - Friday, 9 November 2007, 02:20 PM
 

Of course, then the problem is, what if I want to send email to a student or, more likely, a mass mailing to the class? No one will get my mail! mixed


I think Eric made a good suggestion. Use the instant messaging system of Moodle. You can send a message to the whole class that way. When they log in they will see the instant message. But also I believe they also get an email of the message. So they do not have to log in to get your mass announcement. Try it and tell us if it works.

Picture of CA Edington
Re: Moodle Email Preferences
by CA Edington - Friday, 9 November 2007, 09:47 PM
 
As Don said, "Eric made a good suggestion. Use the instant messaging system of Moodle. You can send a message to the whole class that way. When they log in they will see the instant message."

This definitely seems the way to go for messages they might read when they log in, if the school computers allow pop-up windows (and if, as Eric points out, I've told students to allow them).

I wish there were an option (such as on Yahoogroups) for enrollees to receive email for Special Notices Only. I'm thinking of a situation such as when I'm sick and want to let students know by email that I can't come to class [not really a biggie since it only happens once every 5 years or so].

Anyway, I want to thank both Don and Eric for the various options you've pointed out. I'm more savvy about email preferences on Moodle, thanks to this thread.

Muchas gracias,
CA (who will be starting a new thread on feedback tomorrow)


Picture of Don Hinkelman
Re: Moodle Email Preferences
by Don Hinkelman - Saturday, 10 November 2007, 09:46 AM
 
Hi CA,

It sounds like you need to use email for a variety of purposes (Special purposes, thesis dialogue). I would suggest that you *not* have your students disable email. When you make a forum, there are four options to choose:
  1. Force subscription (for special announcements)--and be sure to turn off replies, it should be a one-way forum
  2. Yes, initially
  3. Yes, forever
  4. Never allow subscriptions (choose this to prevent all emailing of forum posts)
I think the feedback emails (do they really get them?) for assignments are a small annoyance that can be lived with. Or go to moodle.org and post a feature request. The more people explain their needs the sooner changes will happen.
Picture of CA Edington
Re: Moodle Email Preferences
by CA Edington - Saturday, 10 November 2007, 11:23 AM
 
Go to moodle.org and post a feature request.

Thanks for the suggestion, Don. I may likely do this.

For the forums, I have selected option 2 for the students ("Yes, [subscribed] initially"). This permits students who quit the class to unsubscribe, but they have to do it themselves. (heh heh) To those in the class, I can explain how to change their Subscription if they don't wish to receive mail.

As for receiving feedback on their assignments, you may be right in that it's only a small annoyance. I'll check with my writing students (who are the ones who receive the most feedback, 1-2 messages a week).

And now back to actually giving feedback . . .

CA
Picture of Eric Hagley
Re: Moodle Email Preferences
by Eric Hagley - Friday, 9 November 2007, 03:48 PM
 
Perhaps CA missed this one:
The only problem with Email Disable is that when you want to send out an announcement to the whole class, they will not get it.
To solve this problem I use the message function extensively. That way, every time a student logs onto the site the message pops up for them to see. Yes, if they don't log in they won't see the message, but for most students, if they aren't logging in they wouldn't really bother with the email either!!!


Just to add a bit more detail to that, if you click on "participants" a list of all students in the course comes up. You should go down the bottom of the first page and click on "show all participants". When that screen shows, again go down the bottom of the screen and click "select all". From the drop down menu at the bottom there is a choice "send message". Choose that and type the message you want to send. You have to preview it before you can send it so once you finish typing the message click preview (and if you want to take some people off the list you can also do so at the stage before this one) and finally click "send message". If the email is disabled this will not send an email but it will pop up when the students log on (if you have told the students to allow pop ups from your site - the one thing they seem to have most trouble with particularly with the new version of explorer. angry Why can't windows make things be easy?) Hope this helps!